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Return Policy

Our Guarantee

At JUSU Body we value every single one of our customers. We fully guarantee and stand by our products, so if your experience doesn't leave you feeling fully satisfied, please get in touch with us through and we will do our best to find a solution. 

If you are looking to return/exchange a product that just didn't work for you, please ensure you have purchased your product(s) online and it is within 30 days of your date of purchase. There must be 75% or more of the product left in the bottle/jar in order to qualify for an online store credit.

Please follow these steps:

  1. Send us an email at to tell us what you would like to return and why.
  1. Mail the product to the address below (this will be at the customer’s expense - please note that JUSU Body is not responsible if the returned product gets lost in the mail).

        Jusu Bar Inc.
        1965 Oak Bay Avenue
        Victoria, BC, V8R 1E3

  1. Upon receipt of returned products, JUSU Body will issue an online store credit to you.

Wondering why we use sea algae in our body wash or have another question you'd like us to answer? Email us!

We're always happy to chat and appreciate you choosing handcrafted, plant-based personal care products.

- the team at JUSU Body